Booking & Refund Policy

Last Updated: July 2026

Thank you for choosing Kashmir Taxi Service. Please read our Booking & Refund Policy carefully before making a reservation.

1. Booking Confirmation

Your booking will be confirmed only after receiving the required advance payment and confirmation from Kashmir Taxi Service.

2. Advance Payment

An advance payment may be required to confirm your booking. The remaining balance must be paid before or during the trip, as communicated at the time of booking.

3. Cancellation by Customer

• More than 7 days before travel: Full refund of advance amount (excluding payment gateway charges, if any).
• 3 to 7 days before travel: 50% of the advance amount will be refunded.
• Less than 72 hours before travel: No refund of the advance amount.
• No Show or same-day cancellation: No refund will be provided.

4. Cancellation by Kashmir Taxi Service

If we are unable to provide the confirmed service due to operational reasons, the customer will receive a full refund of the amount paid or an alternative service of equal value, subject to availability.

5. Refund Process

Approved refunds will be processed to the original payment method within 5–10 business days. Processing time may vary depending on your bank or payment provider.

6. Changes to Booking

Changes to travel dates, pickup location, destination, or vehicle type are subject to availability and may result in additional charges.

7. Force Majeure

Kashmir Taxi Service shall not be responsible for cancellations or delays caused by weather conditions, road closures, landslides, strikes, government restrictions, natural disasters, or any circumstances beyond our control.

8. Contact Us

Kashmir Taxi Service
Website: www.kashmirtaxiservice.in
Email: info@kashmirtaxiservice.in